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Dental Staff Competency

Dental Staff Competency

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Posted on 06-17-2011

Last week, there was a very interesting post on Dan Kennedy's blog.  Dan Kennedy has built a large reputation helping dentists with practice management.  Here's the quote:

"It is SO rare these days that anyone who reveals himself, within an organization or to a clientele or market, as being solidly competent.  He quickly attracts far, far, far more work or customers and clients or opportunity than can be handled.

It is, in fact, how we all kill The Competent Employee: you have five but one is The Competent One. All work and responsibility gravitates to her until she is so overwhelmed she becomes incompetent."  (Source: http://dankennedy.com/blog/small-business-marketing-tips/are-you-competent/)

Your office may be full of awesome hard workers, but think about this for a moment.  Do you have a star employee who gets stuck with a disproportionate amount of work?  Something to consider.  

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