Posted on 2011-02-28 14:49:26
If you're taking advantage of the "Request an Appointment" feature on your Dental Website, you may be unsure about when you should pick up the phone and talk a new prospect. If someone opts in at 9pm on Sunday, should you wait until Monday?
If you can, follow up as soon as possible. Many of these potential new patients will want an appointment right away, and will even book that day if you let them. They may have also requested an appointment from several other dentists, so you reaching out will put you ahead of the game.
Of course, respect sleeping hours. Also, depending on your community, it might be a faux pas to call on Sunday. If it's not the right time to phone, email them instead and invite them to schedule an appointment over email. You can still call them the next business day to follow up. This is the best way to follow up leads from your dental website.